A free digital game will allow customers with faulty disk drives to play the console
As einfogames.com previously reported, some Xbox One owners have been experiencing issues with faulty disk drives, which don’t read the disk properly when it’s inserted. Microsoft directed people to call the Xbox helpline, and the response offered has usually been a new console being sent to the customer. However, while customers are waiting for the new console to arrive, they still can’t play any disc-based game in the meantime.
To rectify the problem, Microsoft have announced that they’ll be offering free digital versions of games to anyone with a faulty Xbox One, so that they can still experience the Xbox One games while they wait. Microsoft is offering the first-party launch titles as part of the deal, including Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome and Zoo Tycoon, and as the game will be synced to a player’s Xbox Live account, they’ll be able to download the title to their new console as well once it arrives.
Microsoft had the following to say about the initiative,
“While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios.”
Stay tuned to einfogames for more updates on the Xbox One issues.
In other Xbox news, Plants vs Zombies: Garden Warfare has recently been announced as launching on the Xbox One, and Xbox 360 at some point in 2014.
