Error code NP-2244-2 is thrown up when some customers try to activate their ten-game Vita Mega Bundle; an 8GB SD card with codes to download ten digital games (including LittleBigPlanet Vita, WipeOut 2048 and MotorStorm RC). The games compilation costs £35 on its own, and as part of a additional promotion it can be bought with a Wi-Fi Vita for about £230. However, customers have contacted CVG to claim that Sony is not responding to complaints that the download codes are not working.
“When we go to redeem our codes at the check out, we get shown all of our games etc, go to press redeem and we are greeted with error NP-2244-2. It’s so frustrating. Being ignored on every way we are trying to contact Sony right now. With the official bundle out now I can only see this problem getting much worse.” Expresses a reader, Marti
Users began complaining about the error on the official PlayStation Europe blog on June 19. Customers explained how the issue wasn’t resolved after phoning Sony’s help lines, and were wrongly advised to call their banks as the issue was believed to be a banking one. Finally on, July 3, a community representative said the matter was being looked into.
Although the forum thread was marked as ‘solved’, on July 8 the rep wrote: Unfortunately I have had no update on this issue. I’m going to chase this up today though.
Writer’s Opinion
As a PlayStation Vita owner myself it is disappointing to hear the neglect that Sony has given the European community especially with the low sales the PlayStation Vita has, this is the last thing Sony needs for their year old handheld. This could potentially hurt the Vita market in the European region and could drastically effect future sales of the Vita in European markets. Although Sony is known for giving back to gamers for faulty technology let us not forget the free games that were given after the PlayStation black out of 2011 but it will take more than a couple of free games to silence this heated crowd only time will tell what Sony’s move is on this resolution.
